Business owners need to be
1. How dependable is the software?
It goes without saying that you need the software you buy to be extremely dependable. You cannot have it breaking down at very inopportune times. As you might suspect, some types of software that are designed to deal with risk and compliance issues are much better than others. You should never have the impression that all of the brands that make this type of software are the same. You need to read some reviews to get an idea of what people think about each brand. This will help you when you are trying to decide which one to buy. Mitratech is known for making software that is very dependable.
2. Will the company that made the software offer you any tech support?
You need to be sure that tech support is included with any software that you eventually buy. This is very important because you can never be too sure how long the software will last before it starts to have problems. You need to be able to call a tech support expert to help guide you through any problems that you might be having. Most of the top manufacturers of software for risk and compliance issues will offer tech support to varying degrees.
3. Is the software easy to learn how to use?
You cannot afford to have your employees spending endless amounts of time learning how to use new software. Therefore, you need to find software for risk and compliance issues that is designed in such a way that it is very easy for people to learn. Ideally, a person should be able to use the software flawlessly after only a couple of days. Software that is more complicated than that will be counterproductive. In some cases, the software companies will provide you with instructional videos that will assist your employees in learning how to use the software. These videos can greatly decrease the length of time it will take your employees to become familiar with everything.